Cancellation Policy 


At Wearessencez, operated by Techtheory nexus private limited, we are committed to making your shopping experience seamless and convenient. In this document, “we,” “us,” and “our” refer to Techtheory nexus private limited, while “you,” “your,” and “user” refer to our valued customers. We understand that shopping choices can change, and you may sometimes need to cancel an order. Please review our cancellation policy below: 

Order Cancellation Before Shipment 

  • You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first. 
  • To request a cancellation, please contact our customer support team via email. 
  • If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5–7 business days. 

Orders Already Shipped 

  • Once an order has been shipped, it cannot be cancelled. 
  • However, you may request a return after delivery in accordance with our Return & Refund Policy. 
     

Order Modification 

  • At present, we do not allow modifications to items or addresses once an order has been placed. 
  • If you need to make changes, you must cancel the eligible order and place a new one. 
     

Contact for Cancellation 
For cancellation requests, please reach out to our support team at: 
  technextheorysolutionpvtltd8@gmail.com. 

We value your understanding and thank you for shopping with us. For any further assistance, feel free to contact us.